POSITION IDENTIFICATION
Position Title: Admissions Counselor
Department: Enrollment
Status: Full-time (12-month position)
Reports To: Director of Enrollment Services
POSITION SUMMARY
An Admissions Counselor is responsible for recruiting students to achieve enrollment goals.
ESSENTIAL JOB FUNCTIONS
Responsible for communicating and promoting Emmaus Bible College with prospective students, parents and families.
Advises prospective students and parents of admissions requirements depending upon student type (first-time freshman, transfers, continuing education, non-degree seeking, audit, etc.).
Assists in implementing recruitment strategies as outlined in the Enrollment Management Plan.
Assists in planning for and participates in admissions office events both on and off-campus.
Travels as necessary to promote the college at events such as college fairs, schools, camps, retreats, etc.
Responsible for maintaining consistent communication with an assigned group of prospective students.
Provides follow-up to prospective students using phone calls, texts and emails.
Advises applicants and their families of items need to complete their application file.
Maintains accurate, complete and timely communication documentation In the Customer Relationship Management (CRM) system (currently Salesforce).
Works as a team player with other members of the admissions team including helping as needed with prospective students normally assigned to another admissions counselor.
Completes routine reports related to schedule, recruitment efforts, and travel in a timely manner
Completes other duties as requested by the Director of Enrollment Services.
EDUCATION
Bachelor degree
REQUIRED KNOWLEDGE, SKILLS, AND PERSONAL QUALIFICATIONS
Ability to work in a fast-paced environment with numerous priorities and deadlines
Excellent interpersonal and communication skills (verbal, writing, spelling)
Computer skills in Word, Excel, PowerPoint, email and database management
Excellent initiative and productivity
Detail orientation with ability to multi-task
Strong service orientation and ability to work effectively with others in a team environment or independently
Commitment to maintaining a high level of confidentiality
Valid Driver’s License with clean driving record
Ability to work some evening and weekend hours
Ability to plan, coordinate and complete recruitment related travel, sometimes to remote locations
Ability to transport admissions materials, displays and other equipment
Commitment to biblical higher education, generally, and the mission of Emmaus, specifically
Values New Testament principles of church life and practice
PREFERRED QUALIFICATIONS
Graduate of Emmaus Bible College or similar institution
Former Emmaus Student Ambassador, Tour Guide, or Tele-counselor
